Our international Customer Service Team are all keen Brompton riders and are here to help you with any query you may have. We are available in most languages via Live Chat and Email but please be aware that Video Support is only available in English. We look forward to speaking with you!
Ways to Contact Us
Bike Maintenance and FAQs
We have a large selection of information available in our Bike Maintenance and FAQ sections which should answer most enquiries.
Bike Maintenance: A range of videos to assist you with the setup, maintenance and servicing of your Brompton
General FAQs: Answers to common questions
Live Chat - Fastest Response
This is the fastest way to get a response.
Our agents are available from Monday to Saturday, 8:30am to 5pm GMT.
Click on the icon at the bottom right of your browser to start the chat.
If you have not received the information you needed through the channels above then please do not hesitate to contact us by email.
We aim to respond to all email enquiries within 3 working days.
To submit an email request, please click here.