Online Shop Customer Service
Please see below for details on delivery and returns. For any other enquiries please contact our Customer Service Team via firstname.lastname@example.org.
UK & International Deliveries
Depending on the type of product, Brompton delivers to the following locations:
Bikes in stock with home delivery: UK
Bikes in stock with store collection: UK, USA
Custom Bikes with store collection: UK
Bags, Parts and Accessories: UK, USA, Netherlands, France, Spain (Mainland only), Portugal, Republic of Ireland, Belgium, Sweden, and Denmark.
For all other territories, please contact your local dealer.
Please note orders must be placed on your local country website.
Brompton offers you a FREE convenient and premium delivery service in Singapore.
All orders will be processed within 3 working days. Please note that we are closed over the weekends and on Bank Holidays.
For bike orders you can choose between the following options:
You will be contacted to arrange a convenient day / time to deliver your order. Our Mobile Mechanic will inspect and set up the bike upon delivery and explain everything you need to know about your new Brompton.
Click & Collect
Choose a convenient collection store from our authorised dealers (link to Find a Store). They will contact you as soon as your bike is ready for collection and provide you all the support you need regarding your order. Click & Collect bikes can only be picked up at the collection dealer you select during checkout.
Parts & accessories
Bags, Parts and Accessories
Orders will be processed within 12-15 working days. You will be notified via email and provided with the tracking number for your order.
Our orders are dispatched using UPS. By entering your email or phone number as part of the checkout process we will add these to the tracking information supplied by these services.
Orders over £20 are shipped using a tracked service. Orders under £20 are sent via 2nd Class post.
Orders are delivered free of charge to all European shipping addresses (provided we ship to that country). For information returning purchases made on Brompton.com, please visit our returns page here. Please note that we are closed over the weekends and on Bank Holidays.