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Online Shop Customer Service

Please see below for details on delivery and returns. For any other enquiries please contact our Customer Service Team via support@brompton.co.uk.

UK & International Deliveries

Depending on the type of product, Brompton delivers to the following locations:

Bikes in stock: UK, USA and Singapore

Custom Bikes: UK

Bags, Parts and Accessories: UK, USA, Singapore, Netherlands, France, Spain (Mainland only), Portugal, Italy, Republic of Ireland, Belgium, Sweden, Denmark, Norway and Luxembourg. 

For all other territories, please contact your local dealer.

​Please note orders must be placed on your local country website.

 

UK & International Deliveries

Depending on the type of product, Brompton delivers to the following locations:

Bikes in stock with home delivery: UK and Singapore 

Bikes in stock with store collection: UK, USA and Singapore

Custom Bikes with store collection: UK

Bags, Parts and Accessories: UK, USA, Singapore, Netherlands, France, Spain (Mainland only), Portugal, Italy, Republic of Ireland, Belgium, Sweden, Denmark, Norway and Luxembourg.

For all other territories, please contact your local dealer.

​Please note orders must be placed on your local country website.

 

Brompton offers you a FREE convenient and premium delivery service in Singapore.

All orders will be processed within 3 working days. Please note that we are closed over the weekends and on Bank Holidays.

For bike orders you can choose between the following options:

Home delivery

You will be contacted to arrange a convenient day / time to deliver your order. Our Mobile Mechanic will inspect and set up the bike upon delivery and explain everything you need to know about your new Brompton.

Click & Collect

Choose a convenient collection store from our authorised dealers (link to Find a Store). They will contact you as soon as your bike is ready for collection and provide you all the support you need regarding your order. Click & Collect bikes can only be picked up at the collection dealer you select during checkout.

Parts & accessories

Home delivery orders are delivered to your address free of charge. By entering your email or phone number as part of the checkout process we will add these to the tracking information.