This page (together with the documents it refers to) outlines the terms and conditions on which we grant you access to and use of our website, sg.brompton.com ("Website” or “Our Site”), and the terms and conditions under which we supply any of the products (Products) listed on sg.brompton.com to you. Please read these terms and conditions carefully before continuing to use Our Site or ordering any Products from Our Site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions. The terms and conditions do not affect your statutory rights as a consumer.
These terms and conditions were last updated in June 2023.
sg.brompton.com (“Our Site”) is operated by Brompton Bicycle Singapore PTE. LTD. (“we,” “us” or “Brompton”). We are registered in Singapore under Unique Entity Number (UEN) 201815099E and with our registered address at 10 Anson Road #13-11 International Plaza, Singapore, 079903.
By using Our Site you agree to be legally bound by these terms, which shall take effect immediately on your first use of Our Site. If you do not agree to be legally bound by all the following terms, please do not access and/or use Our Site.
We may change these terms at any time by posting changes online. Please review these terms regularly to ensure you are aware of any changes made by Brompton. Your continued use of Our Site after changes are posted means you agree to be legally bound by these terms as updated and/or amended.
You may not copy, reproduce, republish, download, post, broadcast, transmit, communicate, distribute, make available to the public, or otherwise use Our Site content in any way (except for your own personal, non-commercial use). You also agree not to adapt, alter or create a derivative work from any Our Site content (except for your own personal, non-commercial use). Any use of Our Site content requires the prior written permission of Brompton.
You agree to use Our Site only for lawful purposes in accordance with these terms and conditions, and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of Our Site. Prohibited behaviour includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content or disrupting the normal flow of dialogue within Our Site.
Our Site content, including the information, names, images, pictures, logos and icons regarding or relating to Brompton and/or its products and services (or to third party products and services), is provided "AS IS" and on an "IS AVAILABLE" basis without any representations or any kind of warranty made (whether express or implied by law) to the extent permitted by law, including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
Under no circumstances will Brompton be liable for any of the following losses or damage (whether such losses where foreseen, foreseeable, known or otherwise):
We do not warrant that functions contained in Our Site content will be uninterrupted or error free, that defects will be corrected, or that Our Site or the server that makes it available are free of viruses or bugs.
The names, images and logos identifying Brompton or third parties and their products and services are subject to copyright, design rights and trademarks of Brompton and/or third parties. Nothing contained in these terms shall be construed as conferring by implication, estoppel or otherwise any licence or right to use any trademark, patent, design right or copyright of Brompton or any other third party.
Links on Our Site may lead to other websites. Brompton accepts no responsibility for the content, accuracy or function of such websites nor does Brompton endorse the contents of such sites.
By submitting your contribution to this Site you:
If there is any conflict between these terms and specific terms appearing elsewhere on this Site then the latter shall prevail.
If any of these terms are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and effect and continue to be binding and enforceable.
These terms shall be governed by and interpreted in accordance with the laws of Singapore. You agree that the courts of Singapore will have non-exclusive jurisdiction to settle any dispute arising out of or in respect of these terms.
To purchase products from the Website you must be 18 years of age or older and a resident of Singapore.
To make a purchase simply browse through the products featured on the Website and click on the items that you wish to buy to add them to your shopping basket. Please note that all bicycles listed for sale on the Website are manufactured to legal and regulatory requirements and are intended for use in the Singapore only. If you intend to use a bicycle purchased from the Website in a territory other than Singapore, please ensure you comply with any local requirements.
Due to the limited availability of our products, we restrict the number of bicycles you can purchase from the Website to two per customer and/or per delivery address in any six-month period. From time to time, we may place further restrictions on the number of Special Edition products that you can purchase. Any such restrictions will be stated on the relevant product page. Any orders that exceed these limits will be cancelled and refunded.
Once your order has been received, we will issue you with an order number by email. This order number is supplied for reference purposes only and does not constitute our acceptance of your order.
Your order is an offer by you to purchase the product(s) ordered from us. Our acceptance of your order will take place only when we dispatch the products that you ordered from us and our acceptance will only relate to the products dispatched and not any other products included in your order. We may refuse to accept or fulfil any order in our absolute discretion. If payment is taken before products are dispatched and the order is subsequently not accepted in full, the payment will be refunded for any elements of the order that are not accepted. Please note that refunds will not cover any fees that may be imposed by your bank or finance provider.
Products featured on the Website are only available for delivery direct to home.
The delivery times shown on the Website assume that a product is in stock. If we do not have a product that you ordered in stock, we will let you know as soon as possible and provide an estimated date on which the product will be dispatched. If you do not accept the revised dispatch date, you will be entitled to cancel your order and receive a refund.
We do not do deliveries to restricted areas such as army camps, offshore islands and certain areas within Changi Airport.
We are not able to deliver orders to mail forwarding, mail hotel or P.O. Box addresses.
Delivery of products direct to home will be made to the delivery address supplied by you (provided this address complies with the conditions above) at the time of ordering, using the delivery method selected by you.
Once we have delivered any product to you, risk in that product passes to you and you are responsible for its security.
Please note that some components of our bicycles are removed for safety reasons prior to shipment and must be fitted by you when you receive your product direct to home. Written information on how to fit these components, along with the tools required, are included with your bicycle. Further information can be found here. If you have any questions or require any assistance with this, please contact our Customer Service Team through this webpage.
At Brompton we want you to be completely satisfied every time you shop with us. If for any reason you are unhappy with any non-custom product you have purchased, or you change your mind and wish to return the non-custom product to us just let us know by contacting our Customer Service Team through this webpage or by completing the cancellation form accessed by clicking here.
You must do this by no later than 14 days after the day on which you receive the relevant product. Once you have notified us that you wish to return a product, you must return that product to us in its original condition within 14 days. All products delivered to you must be returned to our Junction Singapore store, details of which will be provided to you. You are responsible for the cost of returning the product to us. Please note that any product you return is your responsibility until it reaches our Junction Singapore store (for product delivered direct to home) or the store from where it was collected (for products delivered via click and collect). We therefore recommend that you send your product back to us using a delivery service that insures you for the value of the products. Products (including accompanying accessories, if any) must be returned in their original packaging. Damaged or misused Products may not be returnable.
If you cancel an order and return a product as described above, we will issue a full refund for the price paid for the product in question not including any additional amount you paid for delivery over the standard delivery cost, and less any deduction which we may lawfully make for damage or other loss of value to the product resulting from excessive handling or use of the product prior to its return to us.
If you have any questions or complaints about your product, please contact our Customer Service Team through this webpage. We are under a legal duty to supply products that are in conformity with these Terms, and are as described, fit for purpose and of satisfactory quality. Nothing in these Terms will affect your legal rights.
In certain circumstances you will have a legal right to reject a faulty product. Nothing in these Terms will affect those rights. If you are entitled to reject a product and you wish to exercise that right, you must either return the product in person to the Brompton store where you collected it (if applicable), send it back to us, or (if it is not suitable for sending) allow us to collect it from you. We will pay the costs of postage or collection.
All bicycles purchased through the Website are covered by a 2-year unlimited mileage warranty for the main frame components, commencing from the date of sale. This can be extended to 7-years by registering your new bicycle on the My Brompton section of the Website. Other non-wearing parts on your bicycle (crank arms, brake calipers, mudguards, etc.) are covered by a 2-year warranty. Full terms and conditions of the warranty are available here.
To make a claim under the warranty please contact your local authorised Brompton dealer. For help finding your closest dealer please follow this link or contact our Customer Service Team through this webpage.
The Products shown on this website are a fair representation of the actual terms, although minor details may vary.
All Products offered are subject to availability. We will endeavour to identify any “out of stock” products on our website – occasionally, large or frequent orders might mean we run of stock during the trading day.
See the separate Delivery Information, in the page footer or by clicking here.
The Products will be at your risk from the time of signed delivery.
Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.
The price of any Products will be as quoted on our site from time to time, except in cases of obvious error.
These prices include tax (including Goods and Services Tax within the meaning of the Goods and Services Tax Act 1993 of Singapore). If Delivery costs apply, these will be added to the total amount at point of checkout.
Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation. Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product's correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product's correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.
We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a mis-pricing.
Payment for all Products must be by credit or debit cards or any other valid payment option shown at checkout. Payment will be taken at the time of ordering.
You undertake that the details you provide to us for the propose of ordering or purchasing goods are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered.
We will use reasonable endeavours to ensure that no part of the Website will contain or spread any viruses or other malicious code. However, we recommend that you ensure that computers/devices used to access the Website run up-to-date anti-virus software as a precaution.
Only you and Brompton shall be entitled to enforce these Terms. No other person shall be entitled to enforce any of these Terms, whether by virtue of the Contracts (Rights of Third Parties) Act 2001 of Singapore or otherwise. However, we may transfer our rights and obligations under these Terms to another organisation. We will always tell you in writing if this happens and will ensure that the transfer does not affect your rights under these Terms.
We have the right to revise and amend these terms and conditions from time to time.
You will be subject to the policies and terms and conditions in force at the time that you order Products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).
Contracts for the purchase of Products through our site will be governed in accordance with the laws of Singapore. Any dispute arising from, or related to, such Contracts shall be subject to the exclusive jurisdiction of the courts of the Singapore. You agree that the courts of Singapore will have non-exclusive jurisdiction to settle any dispute arising out of or in respect of these terms.
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