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Returns Information

Please note that the following information only applies to purchases made through the Brompton website. For purchases made through a Brompton Junction store, through any of our authorised dealers or through an authorised dealers website, please contact them directly for their individual returns policy.


Please note that items (excluding Click & Collect bikes) which were purchased on the Brompton website cannot be returned to a Brompton Junction store or through an authorised dealer unless otherwise specified.


Brompton is committed to quality; if our products have failed you in any way, please return them and we will either exchange them or give you your money back. If the product is faulty or has arrived damaged, we will reimburse the cost of return postage. Unwanted items may be returned within 14 days at your cost.

How to Return an Item

In order to begin the return process please complete and submit the form at the following webpage: