Brompton Knowledge | I've Bought A Bike Online For Home Delivery, But Would Like To Return It. Can I Return It To A Brompton Retailer

Bikes purchased from our online store with home delivery must be returned to Brompton directly

No. Bikes purchased from our online store with home delivery must be returned to Brompton directly and not to a Brompton authorised retailer. In Singapore you can also return your purchase to the Brompton Junction store. Our team will email you a returns code. Give this to the Singapore Junction store from Monday to Friday 11:00 -18:00.

To return an unwanted item, please submit the returns form here.

Our Customer Service team will contact you with further steps within 3 working days.

Contact Us

Live Chat

Click on the icon at the bottom right of your browser to start the chat.

The fastest way to get in touch. Available from 5:00pm to 5:00am on weekdays and until 3:30am on weekends.

Email

Click to contact us via email. We aim to respond to all enquiries within 72 hours.

Returns

Find out more on our returns policy and fill out the form to start a return.

Returns

Warranty

Click to submit a warranty request.

Warranty

Stay in the know

Keep in touch with all things Brompton. Find out about upcoming collaborations, events and more.

Brompton Knowledge | I've Bought A Bike Online For Home Delivery, But Would Like To Return It. Can I Return It To A Brompton Retailer

Brompton Knowledge | I've Bought A Bike Online For Home Delivery, But Would Like To Return It. Can I Return It To A Brompton Retailer

Register your Brompton for an extended 7-year frame warranty

Contact Us

Live Chat

Click on the icon at the bottom right of your browser to start the chat.

Email

Returns

Warranty

Stay in the know

Electric Bike App