Making a purchase on Brompton.com
What Countries Do You Ship Online Orders To?
ARTICLE - We currently only ship to select countries.
What Are The Current Delivery Times For Online Purchases?
ARTICLE - Delivery times vary between countries.
Can I Place An Order For A Custom Bike Online?
ARTICLE - No, we are currently not accepting any custom bike orders.
Can I Order A Bike Without The Pedals Or Saddle?
ARTICLE - No. Each Brompton comes fully equipped with pedals, saddle, and all the parts you will need to ride it.
Can I Pre-order A Bike On Brompton.com?
ARTICLE - No. We do not accept any pre-orders for bikes.
Can I Trial The Bike First And Return It, If It Is Not Suitable For Me?
ARTICLE - No. Only bikes that are completely unused can be returned for a refund.
Is There A Full Range Of Accessories Available Online?
ARTICLE - No. Whilst we may not have everything available online, we do have a wide and selected range of luggage, spares, and clothing available on our website.
The Product I Want To Purchase Is Out Of Stock. How Can I Find Out When It Will Be Back In Stock?
ARTICLE - Our online store is updated regularly with available stock. However, we are unable to provide a timeline on when out of stock products will be replenished.
What Are The Accepted Payment Methods On Brompton.com?
ARTICLE - We accept payments from all major debit/credit cards such as Visa, Mastercard, American Express.
Can I Make Changes To My Order?
ARTICLE - We are unable to make any amendments to an order once it has been dispatched.
Can I Order A Brompton Electric With Home Delivery?
ARTICLE - Yes. Brompton Electric bikes are available for home delivery in the UK + USA.
If I Purchase A Bike Online Can I Get It Shipped Internationally
ARTICLE- Shipping internationally is not possible.
How Can I Cancel My Order?
ARTICLE - Orders can be cancelled by filling and submitting the cancellation form
Electric Bike App
